WebSource CPQ enables Easynet Connect to streamline the quote-to-order process
Webcom, Inc. today announced that Easynet Connect has deployed Webcom CPQ via the salesforce.com AppExchange. With WebSource CPQ, the UK network, hosting and telepresence services provider Easynet Connect can configure, price, quote and propose its offerings across multiple sales and distribution channels anytime, anywhere to bridge the gap from opportunity to order. The announcement was made today at Dreamforce 2009, salesforce.com’s user and developer conference.
WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Built on salesforce.com’s Force.com platform, WebSource CPQ is available for test drive and deployment on the salesforce.com AppExchange at http://www.salesforce.com/appexchange .
“WebSource CPQ is a highly configurable application that provides us with a wide range of features to help us improve how we manage our business in the cloud,” said Richard Britton, CIO, Easynet Connect. “We have noticed a seven-fold improvement due to its ease of use which means our sales people can create accurate quotes with correct pricing, including renewals and promotional up-sells and cross-sells, and consistent supporting documents the first time.”
"Customers such as Easynet Connect leverage their investment in Salesforce CRM by extending opportunity management into quote and proposal management with WebSource CPQ,” said Chris Lesar, executive vice president, Webcom. “It is the right tool for the right purpose: ease of configuration and pricing for the sales teams, critical in the managed services sector, and completeness of forecasting and reporting for management.”
"Salesforce.com customers turn to the AppExchange to find and deploy applications that will enhance their Salesforce.com CRM deployments,” said Kendall Collins, chief marketing officer, salesforce.com. “Applications such as WebSource CPQ help customers to further realize customer success in the cloud.”
WebSource CPQ simplifies the complexities raised by multiple product and service choices, sales hierarchy, discounting rules, pricing rules and multiple channels, whether a business is selling complicated equipment, software or services. Companies can automate quoting, revisions, the approval process, as well as leverage guided-selling and self-service applications. With WebSource CPQ, companies:
- Move effortlessly from opportunity to order.
- Simplify the sales process and configure, price, quote and propose product/service offerings across all channels, anytime, anywhere.
- Generate any document on demand without duplication of effort or data.
- Drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity.
Interested parties can go to www.webcominc.com and create their own trial instance of the solution, including integration to Salesforce CRM instantly.
About the Force.com Platform and AppExchange
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and more than 120,000 custom applications used by
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Applications built on the Force.com platform can be easily
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http://www.salesforce.com/appexchange/ .
About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the complex and helps you attain your business goals. Obtain more business by simplifying the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators, as well as handling the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators. Retain your customers by simplifying case management with ResponsAbility: you’ve always had the responsibility, now you have the ability to respond. The solutions help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom’s products and services include Rockwell Automation, Danfoss, Corning Cable Systems, Network Appliance, Grayhill and Broan-NuTone. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe For more information, visit Webcom at http://www.webcominc.com or call 414-273-4442 (toll free 877-508-6323).
About Easynet Connect
Easynet has the second largest UK network and is a part of the BSkyB Group. It has over 6,000km of fibre-optic network and the largest DSL footprint exceeding that of British Telecom. It is a network provider, hosting and telepresence company, delivering superbly managed solutions for businesses and enterprises. Owning extensive network and hosting infrastructure, the company sets itself apart through customer service excellence. Easynet has 4 offices in the UK, and covers over 90% of UK businesses with its Network reach. Easynet's approach is underpinned by professional excellence in understanding, designing, delivering, and managing customer solutions, its ability to work successfully with partners, and its attention to quality. Customers include Sky, the Ford Motor Company, Kia Motors, Calor, Tchibo and Kellogg Italia. Easynet is part of the British Sky Broadcasting group, which has a total market capitalisation of £7.4bn.
Authorized requests are pushed through a predictable and consistent workflow of receiving the goods, inspecting them, testing them, determining a cause of failure, replacing them or repairing them, before the case can be closed. During the investigation/testing phase, your employees, customers and partners can collaborate by providing comments and clarifications, sending notifications, assigning responsibility, exchanging files and drawings, etc. Once a cause has been established, ResponsAbility's RMA software can enforce a proper corrective action process by requiring a root cause, short term fix and long term fix to be provided, both for internal use and for your customers piece of mind.
ResponsAbility Demos
Webcom, Inc. Announces New Release of WebSource CPQ (Configuration, Pricing, Quotation & Proposal) Solution
Enhancements to WebSource CPQ Focus on Further Reductions in Quote-to-Order Cycle Time and the Diverse Needs of a Multi-Channel Selling Model
Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, announced today the availability of Version 4.0 of its market leading WebSource CPQ (Configuration, Pricing, Quotation & Proposal) solution. With this latest version, enterprise customers can support enhanced collaboration, further reduce the cycle time for approvals and further address the unique requirements of individual members of their sales and distribution channels.
“We pride ourselves on being a client-driven organization and nimble enough to provide quick response. Coupled with a robust architecture, this allows our clients to upgrade easily, allowing our clients to seize opportunity,” said Aleksandar Ivanovic, president of Webcom, Inc.
Based on client feedback and requests, WebSource CPQ V4.0 provides many key new features, including:
- Advanced quote sharing and permissioning to enhance team selling and the collaboration process
- Explicit and implicit approval process further reducing the quote-to-order cycle time
- Event-driven triggers providing greater flexibility and efficiency
- User-defined quote sorting and search capability
- Enhanced rule writing simplifying the administrative process
- Enhanced territory assignment capability
- Ease of use features added to the Administrator module
“Webcom’s on-going investment in product enhancements allows us to continually expand our deployment of WebSource CPQ within our organization,” stated Curt Monhart, senior vice president, sales and marketing at Danfoss North America Motion Controls. “We continue to remove cycle time from our quote-to-order process, increasing both productivity and customer satisfaction.”
“The significant engineering domain expertise of Webcom enables them to easily translate trends in the marketplace into useful software features their clients can leverage,” commented Julie Fraser, principal at Industry Directions, a hands-on manufacturing and supply chain analyst and consulting firm.